Shipping policy
At Heart & Soil Supplements, we aim to provide a reliable and convenient delivery experience for our customers.
Order Processing Time
Orders are typically processed within 1-3 business days after payment confirmation.
Processing times may vary during holidays, promotions, or periods of high order volume.
Shipping Time
Estimated delivery times depend on the shipping destination and carrier service selected.
Typical delivery estimates:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
Delivery times are estimates and may be affected by carrier delays, weather conditions, holidays, or other circumstances outside our control.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Address Information
Customers are responsible for providing accurate shipping information at checkout.
Please contact us as soon as possible if you notice an incorrect address. We cannot guarantee changes after an order has entered processing.
Lost or Delayed Packages
If your package is delayed or appears to be lost, please contact us and we will assist you in reviewing the shipping status.
International Shipping
International orders may be subject to customs procedures, duties, taxes, or additional fees depending on the destination country.
Customers are responsible for any applicable charges required by local authorities.
Contact Us
If you have questions regarding shipping, please contact:
Email: VasquezLico446@gmail.com